Advance Minds is an online counselling platform worldwide. We change the way people get help with facing life's challenges by providing convenient, discreet and affordable access to a licensed therapist. Advance Minds makes professional counselling available anytime, anywhere, through a computer, tablet or smartphone.

Counsellors at Advance Minds are trained, experienced, and accredited counsellors. While their experience, expertise and background vary, all therapists have at least 3 years and 2,000 hours of hands-on experience and must continue ongoing professional development to ensure that their knowledge is updated, and their skills are of the latest.

Advance Minds may be right for you if your looking to improve your quality of life. Whenever there is anything that interferes with your happiness or prevents you from achieving your goals, we may be able to help. We also have counsellors who are specialized in specific issues, such as stress, anxiety, relationships, parenting, depression, addictions, eating, sleeping, trauma, anger, family conflicts, LGBT matters, grief, religion, self-esteem and more.

⊛Over the phone

⊛Video Conferencing

⊛Our office

⊛Home visit

You can also have a video session with your counsellor where you see each other and talk with each other in a virtual face-to-face setting (similar to Zoom).

Your counsellor will then prompt you to start the video session after you have received your Meeting I.D and Password. After you confirm, you will immediately begin video chatting with your counsellor.

We are totally obsessed about securing your privacy and confidentiality. We have built a state-of-the-art technology, operation, and infrastructure with one thing in mind: protecting your privacy and safeguarding the information you provide. 

Our privacy and confidentiality standards are by far more advanced than what is required by law or regulations, so you can feel safe and comfortable.

⊛You don't need to identify yourself (see more about staying anonymous here). advanceminds.com.au/privacy-policy

⊛Everything you tell your counsellor is protected by strict federal and state laws.

⊛We don't cooperate or work with any insurance companies or employers, so nothing needs to be shared, reported or filed with them.

⊛You can always click the "Shred" button next to each message that you've sent so it will no longer show in your account.

⊛All the messages between you and your counsellor are secured and encrypted by banking-grade 256-bit encryption.

⊛Our servers are hosted in an "A Grade" facility, ensuring the best-in-class security and protection.

⊛Our browsing encryption system (SSL) follows modern best practices, providing world class online security and encryption.

⊛Our databases are encrypted and scrambled so they essentially become useless in the very unlikely event that they are being stolen or inappropriately used.

⊛If you wish for any of your information or records to be released to a third party, please let your counsellor know. 

⊛Your counsellor will send you an authorization form that you will need to fill and sign before your information can be released.

Creating an online account allows for clients grants access to their therapist. In your account you will have the option to send an audio recording or email your journal entries.

55 Minutes.

Our therapy booking times may vary according to availability

Yes. 5pm-8pm

Yes. $30.00 per session.  However, your therapist may give you a discounted rate if all your sessions will be booked after hours.